Help

Support

We typically respond within one business day.

General enquiries

hello@usebitfrost.com

Questions about the product, pricing, or integrations.

Technical support

support@usebitfrost.com

Issues with the API, mobile app, or verification results.

Privacy & data requests

privacy@usebitfrost.com

GDPR requests, data deletion, privacy questions.

Security disclosures

security@usebitfrost.com

Responsible disclosure of vulnerabilities. PGP available on request.

Frequently asked questions

How does verification work?

Visit app.usebitfrost.com and upload the image. The verifier checks whether the cryptographic watermark is intact and reports whether the image has been modified since it was signed.

Can I verify an image someone else signed?

Yes. Verification is public and does not require an account. Any image signed by Bitfrost can be verified by anyone.

What happens if the image is compressed or resized?

The watermark is designed to survive standard JPEG re-compression. Aggressive re-encoding, cropping, or colour correction may degrade or remove it, which would show as an inconclusive or failed verification.

Is my image stored on your servers?

No. Images are processed in memory during the signing or verification request and are not retained afterward. Only a cryptographic record of the operation is stored for audit purposes.